Description
The Ceysing Technologies Customer Service AI Bot for F&B is an AI-powered customer support assistant designed for restaurants, cafés, food stalls and other food-service businesses that want faster, more consistent and more efficient customer service.
The AI Bot can assist customers with:
- Order-related enquiries
- Booking and reservation questions
- General service information
- Complaints and customer concerns
- Feedback collection
- After-sales support
- Business information and service updates
By automating routine customer-support conversations, the Customer Service AI Bot helps reduce repetitive staff workload, improve response times and provide customers with consistent information.
When an enquiry requires additional attention, the AI Bot can escalate the conversation to your team for further assistance.
Key Features
- Handles common customer service enquiries
- Assists with order and booking-related questions
- Supports complaints and customer feedback collection
- Provides after-sales customer assistance
- Shares relevant business and service information
- Provides consistent AI-powered customer responses
- Escalates complex customer issues to staff
- Supports business-specific information and workflows
Best Suited For
- Restaurants
- Cafés
- Food stalls
- Dessert shops
- Beverage outlets
- Businesses with frequent customer enquiries
- Growing and multi-outlet F&B businesses
Monthly Plan
SGD 199 / Month
Important Note
Available support features, communication channels, integrations, escalation workflows and AI capabilities may depend on the selected configuration, third-party platforms and agreed service package.
Reviews
There are no reviews yet.